27-05-2022 01:03 PM
28-05-2022 05:15 AM
That's strange @Cosmic_Otter as you should be able to pay monthly as stated in the Samsung Upgrade Programme Faqs.
I would suggest to give the department a call.
Mon - Sun 8am - 10pm
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
28-05-2022 07:43 AM
been in conversation with Samsung about this same issue since the 6th of may They don't understand and they ask to continue to check out and take A new upgrade programme which is wrong. I suggest you wait until the free case promotion ends. which is what I am doing now. after numerous calls and emails
28-05-2022 08:36 AM
Me too thought I was going mad and I don't even want the case!
28-05-2022 09:19 AM
03-07-2022 11:46 AM - last edited 03-07-2022 12:21 PM
Just tried doing it myself to get 22 Ultra and found this in FAQ " You must purchase an eligible Samsung smartphone device and opt-in to the Samsung Upgrade Program at checkout using an approved Samsung Financing Account"
I think we are supposed to use financing ?
Edit: just tried different color and it worked. Seems like Samsung does not like to have white ones returned
Edit 2 : nope, white one is ok with them just not the 256GB model?? why though????