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Samsung UK Mobile Shop Support?

(Topic created on: 20-08-2021 10:14 PM)
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Zeusy
Student

‎20-08-2021 10:14 PM

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Does anyone know how to get in touch with someone from the UK Samsung mobile shop?  I've spent 4 hrs on phone to people in the Philippines who don't help and just lie to get you off the phone😔
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3 REPLIES 3
PawPaw
Pathfinder

‎20-08-2021 10:38 PM

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I've never had luck either Samsung support....as you have said always feels like they tell you anything just to get you to move on.....Samsung don't seem to view UK customers with much regard....
BandOfBrothers
Samsung Members Star ★★

‎22-08-2021 06:07 AM

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Is there anything we can help with on the forum @Zeusy  ?

When I needed to contact the Samsung Online Shop Team I've always spoken to an abroad Call Centre Team apart from when I've then gone into speak to the CEO liason Team.


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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AndrewL
Moderator
Moderator

‎22-08-2021 10:04 AM - last edited ‎18-03-2025 05:17 PM by European Community Manager

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@Zeusy: Our Online Shop Team are based in the Philippines, and can be reached on . They're best placed to address any purchase/order related queries from samsung.com, but feel free to post any questions on here, as us mods and other Community members may be able to help.