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Discount code not working

(Topic created on: 20-08-2021 10:00 PM)
1428 Views
SafP
Student

‎20-08-2021 10:00 PM - last edited ‎24-08-2021 03:44 PM by Moderator

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Got 20% discount code on Samsung home page while looking for new Galaxy watch 4. Unfortunately code doesn't work,in contact with Samsung customer service for last 6 days no one is ready to help.

2 REPLIES 2
MrCjB
Journeyman

‎21-08-2021 03:20 AM

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I had the same issue when on to customer service.
They added a good will code to my order which was about 20%.
Also sent a screenshot to them to show I was offered the discount and they should be investigating and give me something on my account.
LionBerks
Pioneer

‎21-08-2021 09:36 AM

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Hi, I had the same problem and Samsung emailed me to advise the following: Please note that this offer is “20% off New Galaxy watch, any Galaxy book and Tab S7 range when you buy the new Flip and Fold Smartphones”. luckily I had a 15% code via email that I could use instead.