23-05-2022 03:09 PM
23-05-2022 04:02 PM
23-05-2022 04:14 PM
Was you definitely logged in with your Samsung Account Details when ordering and not as a guest so that you would receive the rewards ?
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
23-05-2022 04:26 PM
23-05-2022 04:39 PM - last edited 23-05-2022 04:40 PM
Here are the faqs on this @LesTom
" You must be logged in to your Samsung Account and have enrolled to Samsung Rewards when you made your purchase. If you were logged into your Samsung Account but not enrolled, you will have 28 days after the purchase date to retrospectively join Rewards. If you checked out as a Guest you will not be entitled to earn Rewards points on your order. Any earned Rewards Points will show up in your Samsung Account 28 days after delivery of your product(s) "
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
24-05-2022 01:42 AM
24-05-2022 02:35 AM
24-05-2022 05:13 AM
As I thought which is why I shared that link and exerpt from the faqs @LesTom as they would have dropped onto your account 28 days after delivery of the item purchased.
As you say lesson learnt.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "