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ordered a Samsung watch but isn't showing in my orders?

(Topic created on: 22-07-2020 12:18 AM)
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ExZo
First Poster
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i ordered a galaxy watch, but is has been several days since the order, and it still hasn't showed in my order box. but i have been sent a confirmation. bit worried as it is a lot of money.

4 REPLIES 4
suemayya
First Poster
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I have the same issue but with the galaxy buds+. I'm a bit worried, did your order end up coming?

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cptbrk
Apprentice
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it's the same with my s21 order. I have a screenshot if the order but a bit worried.
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cptbrk
Apprentice
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Order won't show up if you weren't signed into your account during order process. It is annoying that you're not prompted to do so during the order process. You can still track your order -
https://www.samsung.com/uk/web/search-orders/
- but you will need your order number, email address and postcode. I'm still trying to figure out a way to add current to my account.
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Moomoodul
First Poster
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I tried the link and it says my order doesn't exist, using the order # I got in my email confirmation...

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