No otp being sent to email to check claim

[jdsmithy9]

I'm trying to find out how much longer my £100 cashback is gonna take but when I try track my claim I get taken to a page to input my email used for the clane and a otp will be sent. Tried many times now and never receive a code 

[samhodg86]

Have you checked your junk/spam folder?

[jdsmithy9]

Yupp checked all folders the link to the actual claim is ridiculously hard to find too

[Elizabeth1231]

Same thing happening to me

[jdsmithy9]

I'm assuming my cashback was in this morning £100 from some company other than Samsung still no notifications on money or eatphone s being dispatched but got there in the end took about 5-6 week