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Missing unpack event 2024 codes, breach of advertising rules?

(Topic created on: 20-01-2024 10:18 PM)
1554 Views
takl
Pioneer
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Are people still missing unpack pre register offer codes?

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Here's what I registered for, for reference, still not got codes and contacted Samsung 3 times still no code.
Advising rule, CAP code:

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Extract of complaint to Samsung:


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ASA (https://www.asa.org.uk/make-a-complaint.html) link to report Samsung in case you feel they are in breach of the advertising code.

PS:48 hours deadline was 20-Jan-2024@21:43 GMT. 


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Free watch offer ends 25-Jan-2024, deliberate delay in sending unpack offer code until after this offer ends (if at all)?

23 REPLIES 23
ChrisDen
Apprentice
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Did you not receive the codes for £50 off and complimentary Galaxy Watch 6? Surely these would supercede the original offer
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takl
Pioneer
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No codes received and I contacted Samsung 3 times about that.
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ChrisDen
Apprentice
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Shared

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takl
Pioneer
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No haven't received that, thanks for the info
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keysersoze1
Journeyman
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Hey guys, the same thing happened to me, and I'm looking to order the s24+ but wanted to get the free watch and screen protector, etc, before the offer finishes on the 25th. Annoyed, I went on chat and got cut off 4/5 times with various advisors, but in the end, I got a £50 'compensation' code! So happy days! Give it a go
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takl
Pioneer
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Good to hear you got a result👍. I was really looking forward to getting the s24 ultra. So disappointed.
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AndrewL
Moderator
Moderator
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@ChrisDen: I have edited you previous post to remove the screenshot of your £50 voucher code, as this can cause confusion down the line for other Community members who might try to use it. It is fine to share the code, but please invite trusted Community members to send you a private message in order to request it.

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StargazerUK
Navigator
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I signed up for the email for the £50 code with Case and Screen Protector and I never gotten the email. Seems like it's an issue with Samsung this year. First time I never gotten an email from them. Hoping it comes though but I seem to be having no luck. The case and screen protector are a bit of a deal for me to getting it as the hardware from the S23U to S24U was not that enticing.

GusB
Samsung Members Star ★
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I still haven't received the email either
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
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takl
Pioneer
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Same here not received email yet. Noticed one+12 being launched tomorrow, some offers still on now. It's running snapdragon 8 gen 3 maybe worth a look.
https://www.oneplus.com/uk/launch/12?gad_source=1&gclid=EAIaIQobChMI4LygsovxgwMVVYpQBh3rMQEkEAAYASAA...
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