Just got a happy birthday email....

[A12user]

Thanks for the birthday email..... really nice and an offer of 15% off, ALREADY EXPIRED apparently, just about as useful as all the other messages I've been sent from Samsung,  really need to press UNSUBSCRIBE!

[TessM]

Hi @A12user ,

first of all, Happy Birthday 🎂🎂🎂! I hope that you had a great one or will have if this hasn't been passed yet. Can we ask when did you get this email and send us a screenshot of the terms and conditions so we can investigate this? 

[A12user]

I got it today, my birthday and even in the email itself it said it had expired!   Dont worry about it too much I probably wouldn't have used it anyway and I've now unsubcribed to stop any more silly messages.  I note that another thread suggests the offer was only good until last night it seems.

[Sol333]

Samsung you totally outdid yourself this year, I must say I've always wanted an expired gift code for my birthday. Thank you for making today very special 

 

[TessM]

I have now added that post to this thread and I would raise this with the relevant team to get it sorted as this shouldn't be happening @A12user and @Sol333 . Myself or any other moderators will reach you with an update. Apologies for any inconvenience caused.

[MrJCharming]

Is there a date in the terms and conditions. I got the same email and mine has small print says expires next month.

[Altaf]

Yes