Galaxy watch 6 preorder missing strap

[pharmboi001]

Hi,

Does the watch strap come separately or together. Received the watch last week?

[PaulM1]

Hi there, @pharmboi001. I can confirm that the free Watch6 Sport Band is included in a separate package. To see whether you were meant to receive both packages in the same delivery, I recommend tracking your order using the steps below:

https://www.samsung.com/uk/shop-faq/products-and-orders/can-i-track-the-progress-of-my-order/

[pharmboi001]

Thanks

[woolley001]

Mine was missing too. I called customer services today and they're sending one out. Not sure if it was meant to come with the watch or on a separate delivery.

[pharmboi001]

It was sorted pretty quick.

[Members_QioZbRl]

I have waited a long time and forgot about the strap. I never received it.