Delayed pre-order - Compensation?

[s21_guy]

I'm assuming most of us have got an email about the delay of delivery, but has Samsung (if they ever did) made or offer any compensation for such a ridiculous delay? 

[robert197601]

S24 ultra titanium blue. Delay arrive from 24.01 to 09.01.2024. I spoke on the samsung chat. The agent promised me 100£ voucher (samsung store). Maybe everyone should fight for compensation if your delivery is delayed.

[s21_guy]

Oh wow, i did manage to have a chat too, and they said there will be some sort of compensation but she did not disclosed how much it would be

[BandOfBrothers]

Samsung usually deals with such requests on a case by case basis. 

Have a word with the Online Sakes Team @s21_guy 

[RECO1]

It's a shambles ***** When I preordered said would be delivered by 24th Jan on 23rd got email saying will now receive on 9th Feb thank you for understanding! Understanding wtf?what if I don't want to understand? We should all be compensated this is not acceptable.

I ordered S23ultra grey 1T

[rgn_nod]

I  just received this email from Samsung ..."Your new estimated delivery date is 08/02/2024... "

"...has been delayed, due to unforeseen circumstances beyond our control." 

but  nothing mentioned about compensation.

This is the same reason i stayed in S21 ultra

-due to S22 ultra delayed 2x re-scheduled,

- S23 ultra 2x re-scheduled again.

' thought that this time, Samsung showed improvement after a few delayed and failed re-scheduled deleveries from the previos pre orders, I guess it's still be the same.

They offered an E-voucher on my s23 Ultra ordered  but they revoke it after a few days thus,

i didnt got the chance use it

Now this is same senario again Samsung?

[Members_rbZjqC6]

I'm on the same boat. Disgusting. I've called them today and complained about all this mess and offered me 100£ voucher to keep the order alive. They blame the storm Isha for this delays. 

[lex101]

Ordered 21st for delivery 24th. Then get email delaying until 26th. Just hadanother emailsaying 9th Feb. Beyond livid. 2 days leave used already (I do not have a job whete I can cancel my leave!). How do you even contact them, keeps taking me back to order tracking. S24+ violet

[lex101]

Mine has been delayed twice now..raging!

[lex101]

I haven't violet s24+ with the memory upgrade. Delayed from 24th to 26th now the 9th Feb. 2 days leave already used/wasted as I can't cancel tomorrow's

[Snoopystu]

There are delays every year when people order exclusive colours ,etc, that is why i just order the standard black every year and get it on the day of release every year.
After all they are mostly just put in a protective case so why bother 🤷‍♂️
(Message typed on s24 Ultra, in black 😉)