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Delayed pre-order - Compensation?

(Topic created on: 23-01-2024 08:13 PM)
6792 Views
s21_guy
Journeyman
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I'm assuming most of us have got an email about the delay of delivery, but has Samsung (if they ever did) made or offer any compensation for such a ridiculous delay? 

94 REPLIES 94
beakster
Journeyman
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On the day before launch I've had my delivery date moved back by three weeks. What is the point of a pre order? No explanation for the delay. It was ordered over a week ago. Frankly disgusting service. 
pebble97
Apprentice
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100% agee with you!!
AzizK
Pioneer
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I had the same happen to me , mine delayed to 9th
Sween20
Journeyman
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Me too1706038323556.jpg
beakster
Journeyman
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It's the complete lack of any reason. Or any sort of compensation
AzizK
Pioneer
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We should demand compensation as this is disgusting customer service
AzizK
Pioneer
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Sorry to hear that I am in the same boat as you
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Glenntech
Samsung Members Star ★★
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I'm Assuming you have ordered a Web exclusive colour or 1Tb version.
Unfortunately some are subject to availability.
Be thankful as I had to wait a lot longer for my S22 Ultra phone.
All I can say is keep checking and if you are in the UK. Get the DPD app as the notification you get will be before one from Samsung
It's more than possible it may arrive sooner
It's worth waiting for anyway. When I got my S22 Ultra finally, I was very happy
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Sugar69
Student
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Me too
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