Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Cancelled by Samsung

(Topic created on: 23-01-2024 10:04 AM)
1117 Views
danhayle
Apprentice
Options
Order was cancelled by Samsung for not passing security checks...

Tried to reorder but Samsung now say my voucher codes have been used even though order cancelled.

Very disappointed family after I told them they were getting the new s24
0 Likes
5 REPLIES 5
GreaterGalaxyUK
Helping Hand
Options
Did they specifiy what security checks? I would still get back to them about the vouchers, especially the £50 off. Many people have said Samsung did not give them a new code, but a £50 voucher for any future purchases on anything you would like.
0 Likes
danhayle
Apprentice
Options
No they said they couldn't give details. I asked about the vouchers and they wouldn't budge. Was planning on waiting and getting the s25 for myself next year but put off by this experience.
BandOfBrothers
Samsung Members Star ★★
Options

The cancellation of your recent order may take a few days to clear which then might release the £50 voucher code @danhayle 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
danhayle
Apprentice
Options
Yes maybe. But I've lost the pre order watch offer now. The dream is over
GreaterGalaxyUK
Helping Hand
Options
You will be able to claim the free Watch6 (after your order arrives) here:
https://samsungoffers.claims/sam/giftwatch6

Please be aware of the dates by which you need to claim.