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Original topic:

Update firmware for Samsung G5 Odysssey C34G55

(Topic created on: 18-12-2022 08:53 PM)
Bohdan_I
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Samsung Lounge

Hello. I bought a new monitor and ran into a problem. The monitor does not turn off when the computer is turned off. Type: LC34G55TWWIXCI Software version: M-T5534GCPA-1003.0

I have another such monitor but with firmware version 1002.4 and there is no such problem. Please help with updating the firmware to the old version or the new one.

 

 

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31 REPLIES 31
Emmi S
Community Manager
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Samsung Lounge

Hi @Prav8 

Thank you for reaching out! I would need some more information from you to be able to double check, I will send you a PM 😊

 

/Emmi
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Emmi S
Community Manager
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Samsung Lounge

Hi @Prav8 

Thanks for notifying us! You are right, we have linked to the wrong one on the UK pages, and will correct this. Meanwhile, here is the latest FW 😊

/Emmi
Vanheelsing
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Samsung Lounge

Hello @Emmi S my model is the: LC34G55TWWUXEN

I installed the version from this topic (M-T5534GCPA-1005.3[E230]) and now my monitor when switching input source or coming up from sleep starts cycling solid colors (Green, White, Black, etc) and i am forced to unplug it from the outlet for it to recover... Mind you this ony started after i did the update.

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VitorMach
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Samsung Lounge

Did you fix this?

I have an LC34G55TWWLXZD with firmware M-T5534GCPA-1001.1. I was gonna update to see it fixes at least some of the many issues this monitor has. But your post scared me a bit.

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VitorMach
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Samsung Lounge

Did you install it? Does it work with no issues?

I have the same model code, curious to know your feedback before I proceed with it.

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Vanheelsing
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Samsung Lounge

No, still having this issue after the update, it's not major in the sense that is allways happening but it does happen some times

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Emmi S
Community Manager
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Samsung Lounge

Hi @Vanheelsing 

Hm it is nothing we have got reports about before, but I would suggest you to try a reset. Menu - Support/Reset All (same menu that you start the update from).

If it does not work then contact our support to see what is going on 🤔

/Emmi
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VitorMach
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Samsung Lounge

Is there a changelog to these updates?

I would rather not risk doing the procedure if there's no evidence it will fix at least some of my issues with the monitor (there are quite a few of them).

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Emmi S
Community Manager
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Samsung Lounge

Hi again @Vanheelsing what firmwire did you have before installing this one? 

(And the pattern and colors you are talking about can be a test pattern, that appears when you press the JOG button for +5 sec)

/Emmi
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Vanheelsing
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Samsung Lounge

I can't totally recall... But it was something like 1000.3

Small update today when it started the color cycle i hold the power button a few seconds and the color rotation changed to blue and other, i kept holding the button it shut down and whent back to displaying my normal screen

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