Update firmware for Samsung G5 Odysssey C34G55

[Bohdan_I]

Hello. I bought a new monitor and ran into a problem. The monitor does not turn off when the computer is turned off. Type: LC34G55TWWIXCI Software version: M-T5534GCPA-1003.0

I have another such monitor but with firmware version 1002.4 and there is no such problem. Please help with updating the firmware to the old version or the new one.

[Zak B]

@Emmi S  ????

[Emmi S]

Hi @Zak B 

Sorry for the delay! Attached you will find your FW 😊

[Zak B]

Hello, thank you for your feedback but the version you sent me is the one I already have installed on my screen....

My question is : is this the latest version or do you have a more recent version available after 1005.3 please ?

Kind regards,

😁

[Emmi S]

Hi again @Zak B 

It is the latest version, so you seem to have the latest one already! 🙌😄

[Zak B]

Hello ! 

Thank you @Emmi S ! 

Have a Nice day !

[GhostMayhem]

Hello. Are the any firmware updates for model# LC34G55TWWNXZA. My current software version is M-T5534GCPA-1000.7. If there is what would be the best ways to download it on to my monitor. 

[Emmi S]

Hi @GhostMayhem 

The latest one for your model is what I have attached here, the same version as attached before here 😃

[GhostMayhem]

what would be the best way to download the firmware onto my monitor

[Emmi S]

I will add the user manual here @GhostMayhem with instructions, check page 29, good luck! 🌟😊

[Prav8]

I've stumbled across this post while trying to update my S65UA.

Samsung have placed a download (Upgrade File) here  for my model - https://www.samsung.com/uk/support/model/LS34A650UXUXXU/#downloads
interesting that the downloaded file contains 'M-T5534GCPA-1005.3.bin' yet my S65UA monitor firmware is 'M-A6534SGZA-1003.0'

When I try and upgrade the firmware I get:
"No update files found on your USB device. Please check your USB device and try again. (File name: M-A6534SGZA-****)"

I get the feeling Samsung have posted the wrong file for monitor LS34A650UXUXXU.