18-12-2022 08:53 PM - last edited 18-12-2022 09:23 PM
Hello. I bought a new monitor and ran into a problem. The monitor does not turn off when the computer is turned off. Type: LC34G55TWWIXCI Software version: M-T5534GCPA-1003.0
I have another such monitor but with firmware version 1002.4 and there is no such problem. Please help with updating the firmware to the old version or the new one.
Solved! Go to Solution.
22-02-2023 10:42 AM
Hi @Prav8
Thank you for reaching out! I would need some more information from you to be able to double check, I will send you a PM 😊
22-02-2023 03:02 PM
Hi @Prav8
Thanks for notifying us! You are right, we have linked to the wrong one on the UK pages, and will correct this. Meanwhile, here is the latest FW 😊
01-03-2023 11:39 PM - last edited 03-03-2023 11:53 PM
Hello @Emmi S my model is the: LC34G55TWWUXEN
I installed the version from this topic (M-T5534GCPA-1005.3[E230]) and now my monitor when switching input source or coming up from sleep starts cycling solid colors (Green, White, Black, etc) and i am forced to unplug it from the outlet for it to recover... Mind you this ony started after i did the update.
05-03-2023 02:05 AM
Did you fix this?
I have an LC34G55TWWLXZD with firmware M-T5534GCPA-1001.1. I was gonna update to see it fixes at least some of the many issues this monitor has. But your post scared me a bit.
05-03-2023 02:08 AM
Did you install it? Does it work with no issues?
I have the same model code, curious to know your feedback before I proceed with it.
05-03-2023 03:06 PM
No, still having this issue after the update, it's not major in the sense that is allways happening but it does happen some times
07-03-2023 10:09 AM
Hi @Vanheelsing
Hm it is nothing we have got reports about before, but I would suggest you to try a reset. Menu - Support/Reset All (same menu that you start the update from).
If it does not work then contact our support to see what is going on 🤔
13-03-2023 08:14 PM
Is there a changelog to these updates?
I would rather not risk doing the procedure if there's no evidence it will fix at least some of my issues with the monitor (there are quite a few of them).
14-03-2023 12:26 PM - last edited 14-03-2023 12:29 PM
Hi again @Vanheelsing what firmwire did you have before installing this one?
(And the pattern and colors you are talking about can be a test pattern, that appears when you press the JOG button for +5 sec)
14-03-2023 12:39 PM - last edited 15-03-2023 11:20 PM
I can't totally recall... But it was something like 1000.3
Small update today when it started the color cycle i hold the power button a few seconds and the color rotation changed to blue and other, i kept holding the button it shut down and whent back to displaying my normal screen