I appreciate you reaching out regarding the Community page, @rsbrux. A lot of the information you receive in different regions will only be applicable in that region, and it helps those located in the region to get the correct information that applies to them. This can involve arranging repairs, warranty information, offers and promotions, and the cost of products on the Samsung UK website in their region.
You're welcome to look at the Community page for advice in different regions, but to get information that applies to you in your region, it will be ideal for you to check out the Community page where you're located.
Hi @rsbrux ,
The need for a separate profile for different regions is structural: a result of how the different regional Communities were implemented and are hosted on completely separate places on the web (as opposed to the EU Community, which is just one giant forum segmented into smaller ones). Whether it’ll remain separate or all be combined at some point in the future hasn’t been discussed at our side as far as I know. (If it has been talked about, it's been at above my paygrade haha.)
AsadM’s correct in that Samsung Support (and Sales etc.) tend to go along regional and country lines; with subsidiaries covering specific geographic areas for better adaptation to that local area. Whilst there are similarities, as AsadM alluded to there can also be important differences to the products, support, and services/apps available. TVs are one example of that: different regulations in the US, say, mean slight differences in the specific TV chipset (and the software that runs it) to the equivalent sets in the UK or EU; and some apps and services on those TVs might only be available to a certain region/country.
Without knowing where people are based it can sometimes be a tad confusing for everyone in terms of experiences being reported and offering relevant advice. (It’s why you’ll see us asking which country people are based in on here – kinda helps when we all have better idea where someone is coming from both literally and metaphorically.)
Of course, everyone can sign up to the other Communities using the same Samsung account, and benefit from what they see on there, and share it around -- just bear in mind the caveat that the stuff that's from places other than where you are might not always be applicable.
