Questions

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Deezer glitch

Posted by 26-10-2020 07:30 AM in Questions

Whenever I stop listening to music I cannot close the songs from my media. It is still playing in the background and I lose charge. I've... View Post

03-11-2020 11:04 AM

Having same issue with Spotify and Pocket Casts View Post

I'm not sure if it's me but I can't find the battery power saving options?

Posted by 31-10-2020 12:00 PM in Questions

Hi, I'm unable to find the battery power saving options? View Post

03-11-2020 09:53 AM

@Phil212, I am glad to hear that you've managed to find the battery power saving opti... View Post

games won't run

Posted by 31-10-2020 04:30 AM in Questions

Do any of you guys, have problems with games, that won't open, until you tried a couple of times !!??! 5 sometimes 6, since to be my lucky... View Post

03-11-2020 09:33 AM

@AndreescuD, Please, submit an error report, right after the issue occurs, via the Me... View Post

beta2 beta3 UK

Posted by 30-10-2020 09:10 PM in Questions

Any news when we get another beta or just they give us last gold beta? View Post

02-11-2020 07:44 PM

I was sure beta be next week because German get last week so we need more one week. View Post

charging

Posted by 27-10-2020 11:29 PM in Questions

When my phone is off and my phone is charging this screen is always there does anyone know why and how i can... View Post

02-11-2020 03:26 PM

I thought the screen saver used to cover the whole screen but now there's a black bar at the top?... View Post

Bluetooth Audio

Posted by 30-10-2020 10:06 AM in Questions

When playing to a bluetooth speaker the volume suddenly jumps louder after a few mins no matter what app I am using, does this happen to anyone... View Post

02-11-2020 10:44 AM

@Peps1, If the problem persists, do not hesitate to report it via the Members app so ... View Post

battery

Posted by 30-10-2020 07:23 AM in Questions

Maybe it's me but I can't find how to change the battery options etc optimise, power saving, extreme power saving? I've gone settings... View Post

02-11-2020 10:28 AM

@Buster1, I am glad to hear that you've managed to find the battery options!  ... View Post

Edge lighting

Posted by 21-10-2020 06:31 PM in Questions

Does anyone have any idea where the settings went for edge lighting? It used to be under display but it's not there anymore, and I did a search... View Post

02-11-2020 09:28 AM

It has been moved and swapped with the camera flash and or screen flash notification. I personall... View Post

anyone elses Spotify acting strange

Posted by 25-10-2020 04:54 PM in Questions

So my Spotify player isn't updating what's actually playing.... I took my buds out earlier put them in the case and then all of the... View Post

01-11-2020 08:07 PM

Appears to be working okay now 爛 View Post

google and chrome not working properly

Posted by 24-10-2020 06:34 PM in Questions

Google app and chrom app aren't working properly, white blinking every few seconds, extremely unresponsive and laggy, input doesn't get... View Post

01-11-2020 04:15 PM

Spoke too soon . Issue reappeared after going to a second website. Have raised an error repor... View Post

face recognition & fingerprint

Posted by 27-10-2020 05:37 PM in Questions

After updating to beta I think face and fingerprint seemed a bit more reliable and unlocked every time.As of today the fingerprint has become... View Post

31-10-2020 12:48 PM

I have the exact same problem! My fingerprint sometimes works, malt time it doesn't pick it up View Post

beta 2

Posted by 29-10-2020 05:49 PM in Questions

Beta 1 good so far for me S20 ultra but looks like be no more update? No beta 2 in UK yet. Google Pay not work but that's normal on beta. Beta... View Post

31-10-2020 12:45 PM

There is no need to be nasty here! They are just asking a question, and this is probably their fi... View Post

how do you enable bubble notifications

Posted by 25-10-2020 09:20 PM in Questions

I have enabled on settings but still get a pop up notification rather than a bubble... View Post

30-10-2020 01:50 PM

@Tee20 Go "back" one. You're on the settigns for "General notifications" for messages, but i... View Post

chat heads

Posted by 29-10-2020 12:10 PM in Questions

May sound like a silly question. But could getting chat heads for other apps, WhatsApp Telegram etc to work. Or would that be developer to... View Post

30-10-2020 11:14 AM

@Chrisy35, As @London2tim has already said, it depends on the application if cha... View Post

How to switch back to Bluetooth during call?

Posted by 29-10-2020 08:32 AM in Questions

In a call this morning I accidentally hit the speaker button instead of the mic mute button. Normally this isn't an issue as you can just tap... View Post

30-10-2020 09:17 AM

@wiccan2, Please report this issue via the Members app so that our developers can ana... View Post

beta update

Posted by 25-10-2020 09:52 PM in Questions

When thr next update is coming. Never experienced so many issues with betA before Regret it now View Post

29-10-2020 07:20 PM

same here. take at around 5 sec before people can hear me View Post

can't roll back to android 10

Posted by 28-10-2020 09:13 PM in Questions

Hi, So I have tried the android 11 update and various things don't work for me. So I follow Samsung instructions. Install smart switch to... View Post

29-10-2020 10:10 AM

I will never buy another Samsung phone. so I have Samsung care +. spent 2 hrs on webchat and phon... View Post

Hey/OK Google detection not always working

Posted by 27-10-2020 02:10 PM in Questions

It's not always the case, but sometimes the Google hotkey detection doesn't work, even when I'm on the home screen doing nothing.... View Post

29-10-2020 10:09 AM

It seems fine now since the last couple of days, everything was enabled as it should already but ... View Post

Always on Notification

Posted by 28-10-2020 09:51 PM in Questions

One feature I have missed since having the S20 Ultra is an led notification. If my phone is on do not disturb, I miss a lot of... View Post

29-10-2020 09:41 AM

@F19AJW, I've just forwarded your suggestion to our development team. Let's see if so... View Post

Edge screen fading

Posted by 28-10-2020 07:05 PM in Questions

Anyone else experienced a fade at the top if Edge screen lights. Usually on thin settings, the line appears broken at the top of the screen. ... View Post