Hey/OK Google detection not always working

[Juli3n]

It's not always the case, but sometimes the Google hotkey detection doesn't work, even when I'm on the home screen doing nothing. Checked all the obvious settings, retrained my voice model and cleared caches but it's still on and off. Sometimes (like right now) it works just fine.

Wondering if it's just me?

(Bixby is annoyingly working fine when Google doesn't though ...)

[Juli3n]

Forgot to mention I'm on a S20 Ultra

[MartynaK]

@Juli3n,

If you're still experiencing this issue, do not hesitate to report this problem via the Members application. I am sure our developers will do their best to help you fix the issue! 😊

[EdwinJ]

had this issue to for bixby as well, all I did too fix was redo the setup

[EdwinJ]

Go to Google assist setting and check if hey Google is enabled

[EdwinJ]

when I got the beta it was set to disabled

[Juli3n]

It seems fine now since the last couple of days, everything was enabled as it should already but I'll keep an eye on it.