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I am not able to factory reset my mobole

(Onderwerp aangemaakt op: 22-09-2022 01:30 PM)
427 Weergaven
nk2022
First Poster
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Hello, I have now another new mobile. This mobile i am not able to ( factory reset) without my previous email. That email's password I dont remember ans I also dont remember that mobile anymore. Kindly, sort out this problem for me because I need factory reset this mobile to sell this mobile.
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Patrick
Samsung Members Star ★★★
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Hello and welcome on the forum.

'So you cannot be helped' is not true.
Its our goal to help everyone!

Nk2022 do you have proof of ownership? A receipt of when you bought it? These you can take with you to a servicepoint where they can help you reset the phone.
Stars-Moderator-signature-800x200-patrick

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Oplossing
Patrick
Samsung Members Star ★★★
Opties
Hello and welcome on the forum.

'So you cannot be helped' is not true.
Its our goal to help everyone!

Nk2022 do you have proof of ownership? A receipt of when you bought it? These you can take with you to a servicepoint where they can help you reset the phone.
Stars-Moderator-signature-800x200-patrick