Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

WhatsApp incoming call - Mute calls with Volume Keys

(Topic created on: 15/04/20 19:38)
asmr91
Apprentice
Options
Other Smartphones

Hello, 

 

In the middle of the Whatsapp Call I am not able to silence the call when I press any of the Volume Keys. This feature was available before, now I only can silence normal calls with the volume keys.

 

I've tested this in other phones and it works. The issue is with samsung phones.

 

Have any of you experienced this?

6 REPLIES 6
CarlH
Moderator
Moderator
Options
Other Smartphones

Hi @asmr91. Which phone do you have? 

0 Likes
asmr91
Apprentice
Options
Other Smartphones

Samsung Galaxy J7 PRo and J8+

0 Likes
CarlH
Moderator
Moderator
Options
Other Smartphones

Can you tell me where you're based? These models aren't UK ones. 

0 Likes
asmr91
Apprentice
Options
Other Smartphones

These cellphones are not UK models. I'm based in Latin America.

0 Likes
AsadM
Moderator
Moderator
Options
Other Smartphones
Thanks for confirming. You can speak to our friends in your region for guidance with this. Theirn contact Support page can be found here: https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/
jack6503
Explorer
Options
Other Smartphones

i have exactly same problem with my new samsung a40.

 

i can mute/disable vibration on incoming normal calls but not on whatsapp calls.

 

with my old samsung phone it worked but not with a40. could u fix it?

0 Likes