Samsung S7 stuck in boot loop

[Members_pNWCMB7]

Hi

Overnight my Galaxy S7 was installing a system update but it gets to 31% and turns off then reboots itself and then repeats the process. 

I have tried the following but no change:

• Power off your smartphone completely by holding Power button.
• Next, press and hold Volume Down, Home and Power buttons at the same time.
• Release the buttons when the Warning alert screen is displayed on your phone.
• Now, press Volume Up to load Galaxy S7 Download Mode.
• To exit Download Mode press power button down for 10seconds and your device will reboot in normal mode.

As soon as it reboots the process starts again.

HELP PLEASE

[BandOfBrothers]

Try hooking up to Smartswitch to see if this helps.

If not then try a hard reset although this may wipe your stored personal information.

hardreset. Samsung-galaxy-s7. 

A Samsung Experience Store or Samsung Service Centre can take a look. 

[Sengendo Simon]

my s7 edge stops on installing system update 

[BandOfBrothers]

Hi @Sengendo Simon  

A Warm Welcome to the Samsung Community Forum 👋 

Do ensure you have enough internal storage to accept the software update. 

Try using Wi-Fi if your using Mobile Data to update or visa versa. 

And see if SmartSwitch via a Computer updates your phone. 

Try Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } To clean up your phone. 

If your still experiencing issues then send this as feedback via your Samsung Members App too. 

If i can be of any further help please don't hesitate to ask  😎