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Original topic:

WiFi on but does not auto reconnect

(Topic created on: 28/11/20 11:46)
Salby
New Member
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Other Smartphones
My Samsung J6 2016 keeps losing WiFi connection but does not tell me when it does this. It happens both at home and with the work WiFi even though my settings are for auto connect to both. My home laptop WiFi does not have this problem so I don't think it's my router. Can you help?
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1 REPLY 1
BandOfBrothers
Superuser I
Superuser I
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Other Smartphones

First forget the network in the phone's settings and then reset back up the connection between the phone and router.

 

Also if your router permits it try splitting the frequencies to 2.4ghz and 5ghz and then try connecting to one and then the other and see what happens as some phone's prefer one over the other.

 

A Samsung Experience Store or Samsung Service Centre can take a look. 

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.0/ Android 11.

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