My Samsung s8 plus wont recognize my pin to unlock the screen . I'm using face recognition to unlock at the moment. I have tried going to display settings, to change pin number but it's asking for my old pin. How do I fix this please
After Unlocking my mobile using the Samsung Account, for some reason, I cannot set a new PIN code, format or password and therefore I'm not able to any biometric recognition such as fingerprint or face recognition.
I appreciate assistance what should I do in order to set it again like it used to be before.