20-10-2019 02:39 PM in
So I am in a bit of a pickle. Yesterday I turned on my old S6 so a friend could use it for using a website via the wifi. The "Login to Samsung" notification kept coming up, so I logged in with no further issues on the S6. However a couple of hours later, I started getting the notifications on my S8. I logged in, started getting the Processing Failure with each attempt to login, even if I changed the password. I know that there are other threads about this issue, however, I have two questions that are more linked to what happened when I was trying to fix the issue.
1). I attempted to log in too often, and my normal Samsung account ended up with a Sign in Block! There isn't a message saying how long this lasts, and I am unable to login either on my Phone or on my PC, so my first question is, how long does this last? Is it possible to have it removed? So I can remove some of my older phones from the account in hopes of it resolving the issue.
2). What happens if I login to a 2nd Samsung Account on my phone. (A made a new one just so I could post this, as the Samsung Service Person on Facebook couldn't answer any of my questions without sending me here, where I couldn't login because of the Singin Block).
Thanks.
mrDigitalis
20-10-2019 09:01 PM in
Hello @mrDigitalis
Please open this link on a web browser using your Samsung account:
You will be asked to continue to the next page. Some terms and conditions will appear requesting you to accept or decline.
Once this Ts & Cs have been accepted, sign in back to your device/s and the difficulty should be sorted.
Thanks ☺