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@da9kl: I'm unable to provide quotations from this position, as this can only be done by an authorised engineer following an inspection. Do you have access to another charger that you can try to see if the issue persists, as this will help to determine if the issue lies with the phone or the charger itself? Also, if you have a home computer, try connecting your A32 5G via USB to see if you're able to establish a charge in this manner. I also recommend checking the USB port for any dirt or debris, and clearing anything you find with a soft bristled brush.
If the issue persists, head to the Samsung Members app > Support > Phone diagnostics > Cable charging, and follow the on-screen prompts. If this returns an 'Action required' message in the summary at the end of the test, then please head to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch via your preferred contact method, and an advisor will be on hand to arrange an engineer's inspection for you.
@da9kl: I'm unable to provide quotations from this position, as this can only be done by an authorised engineer following an inspection. Do you have access to another charger that you can try to see if the issue persists, as this will help to determine if the issue lies with the phone or the charger itself? Also, if you have a home computer, try connecting your A32 5G via USB to see if you're able to establish a charge in this manner. I also recommend checking the USB port for any dirt or debris, and clearing anything you find with a soft bristled brush.
If the issue persists, head to the Samsung Members app > Support > Phone diagnostics > Cable charging, and follow the on-screen prompts. If this returns an 'Action required' message in the summary at the end of the test, then please head to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch via your preferred contact method, and an advisor will be on hand to arrange an engineer's inspection for you.
