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problem with my mums note 8

(Topic created on: 27-03-2022 02:23 PM)
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kingor
First Poster

‎27-03-2022 02:23 PM

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it keeps loop doing  this thing and touch is disabled
samsung lock.jpg

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BandOfBrothers
Samsung Members Star ★★

‎28-03-2022 06:31 AM

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Are you able to get into the settings to back up and factory reset @kingor 

If you can't then it maybe time to let a Samsung Service Centre have hands on with the phone.

I wish you all the best. :smiling-face: 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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