Other Smartphones

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Oreo update not available Samsung S7 Edge

Posted by Jun 12, 2018 5:38:52 PM in Other Smartphones

Me and my partner have identical phones (both S7 edge) but he was able to update his software to the new Oreo OS over two weeks ago now! I have... View Post

Be careful what you wish for - wifi calling does not work for me under oreo. My phone is unlo... View Post

Not getting any notification from my What's App

Posted by Oct 10, 2019 10:35:43 AM in Other Smartphones

Hi, I'm new to Samsung and not too happy with my phone. That is why I'm here for help. I'm not getting any notification from my... View Post

Hi @Sylvie15 , What's the model of your phone? And have you checked that... View Post

Galaxy S11 Power Button Placement. Pls not on the Left!!!

Posted by Oct 10, 2019 5:25:27 AM in Other Smartphones

Samsung please DO NOT make the mistake you did on the Note 10... After all the years of consistent power button placement on the right DO NOT... View Post

As a left handed person I'm actually quite happy with a power button on the left ;) View Post

S7 Home screen auto rotate

Posted by Oct 5, 2019 11:48:24 PM in Other Smartphones

After the last update my home screen now auto rotates. Is there any way to switch that off without switching off auto rotate altogether ? View Post

Very annoying especially as I am away travelling for a while. Should have upgraded before I l... View Post

Saved contacts names not appearing when they call

Posted by Oct 9, 2019 4:58:11 PM in Other Smartphones

Hi, My saved contacts names are not appearing when they call me. They do appear in the Recents tab upon completion of the call and they... View Post

Which Android version are you currently running on the phone? View Post

Bixby stuck on logo screen (galaxy s8)

Posted by Oct 9, 2019 12:05:52 AM in Other Smartphones

Since a few months ago, Bixby refuses to get past this screen whenever I (short or long) press the Bixby button on my S8: I have... View Post

Unable to turn off Call Waiting permanently, it always turns itself back on overnight.

Posted by Oct 8, 2019 4:31:20 PM in Other Smartphones

I use #43# to turn off call waiting, it works perfectly during the day and evening but overnight at about 3 AM it seems to re activate... View Post

Samsung A70. Android version 9 By Call Waiting I mean that when I am on a call another ca... View Post

Samsung S6 touch screen not working

Posted by Oct 7, 2019 9:57:21 PM in Other Smartphones

Hello, about two months ago it was raining and the screen became wet then the touch stoped working and received the message that the phone... View Post

First they putting the phone in Safe Mode which disables any downloaded apps and leaves the s... View Post

S8 Update Error

Posted by Oct 6, 2019 3:11:58 PM in Other Smartphones

Hi, I,m with TalkTalk as my ISP and just lately I have found that Checking for Updates..it comes back with Network Error. My last Update... View Post

Will try the Bug report and let you know if anything comes back regarding this problem. ... View Post

My phone

Posted by Oct 5, 2019 11:45:57 AM in Other Smartphones

How do I delete cookies off my s8 View Post

Do you mean the cookies in your chosen internet browser @shopperlyn ? View Post

Phone battery accidentaly to 0%

Posted by Oct 6, 2019 1:31:48 PM in Other Smartphones

If phone battery accidentally discharges to 0% it is still charge after shutting down? View Post

Its generally recommended not to let the battery drop to 0% thus resulting in the phone shutt... View Post

Cookies

Posted by Oct 5, 2019 11:40:16 AM in Other Smartphones

How do I delete cookies off my s8 View Post

Do you mean from your chosen internet browser @shopperlyn ? View Post

pls help

Posted by Oct 5, 2019 5:59:23 PM in Other Smartphones

hello i have a6 and i cant get missed call notifications when phone is locked View Post

Try a soft reboot by turning the phone off and on. If no help then put the phone in Saf... View Post

Pie Update for J7 2016-Q4-2019

Posted by Oct 6, 2019 4:26:01 AM in Other Smartphones

Hoping to have a PIE update as a last major OS upgrade for J7 2016. Wishing to roll out the update before 2019 ends. Please samsung change your... View Post

S7 G930V device restarts randomly/unexpectedly

Posted by Oct 5, 2019 12:33:37 PM in Other Smartphones

First of all I'd like to mention that this is NOT a boot loop, my phone does not keep restarting continuously. It restarts unexpectedly at... View Post

If you set a factory reset and after you introduce your google account linked, you will downl... View Post

Bluetooth devices battery level

Posted by Jan 10, 2017 9:31:40 AM in Other Smartphones

Hi all, I am using Samsung Galaxy S7 and just wondering is there any way to find connected Bluetooth devices battery level in S7 like as... View Post

Just go to the SmartThings app click the 3 lines next to my home. Hit the gear and the first ... View Post

Recent update issue

Posted by Oct 4, 2019 10:12:38 PM in Other Smartphones

After recent update while I accept incoming call the phone automatically goes to speaker mode? Is it a bug or something else View Post

A Samsung Experience Store or Samsung Service Centre can run a diagnostic @ved9974 ... View Post

Problem restoring secure access to my S7 Edge.

Posted by Oct 5, 2019 3:10:16 AM in Other Smartphones

I chose to turn off fingerprint access for a short period but now can't restore any form of secure access because my backup password... View Post

Sometimes a last resort is to back up and factory reset @Pete-hd However sometimes... View Post

Photos have disappeared from gallery after Google photos backup

Posted by Sep 28, 2019 9:57:28 AM in Other Smartphones

Hi, Please help! I had around 4,000+ photos in my Samsung gallery and someone suggested I use the Google photos app to... View Post

Hi @katieMortiner, if you had your Samsung Cloud synced with Gallery, go in to the Gallery ap... View Post

Motion photo

Posted by Nov 7, 2017 9:39:11 PM in Other Smartphones

When I first got my s8 i could share motion photos on social media. Yesterday the gallery updated and since then I can't share motion... View Post

Hi.. Well, thanks for your help but its still not convenient for me unfortunately. As i pre... View Post

Screencast

Posted by Oct 3, 2019 7:50:27 PM in Other Smartphones

How do you connect your phone to the tv.sounds stupid I know as I can do this but on one app it only allows sound and says I cannot stream... View Post

Sometimes Video filmed in landscape but plays back in portrait?

Posted by Oct 3, 2019 2:23:13 PM in Other Smartphones

Occasionally when I film in landscape (ie I hold the phone landscape) the recorded video appears in portrait, this is obviously extremely... View Post

Forgot to say it's an S8 View Post

Bluetooth Disconnection Problem

Posted by Oct 2, 2019 2:50:32 PM in Other Smartphones

Hey Guys KR here, I own a Samsung Galaxy J3 (2016) since it was brand new and since the past few mnths i encountering a bluetooth problem.... View Post

Thanks man even if the problem has not yet been solve but i appreciate that you tried to help... View Post

S8 Full model number

Posted by Aug 6, 2017 9:22:31 PM in Other Smartphones

I have just bought a Samsung S8 Now my phone has 1 of 2 MODEL numbers they both start with SM-G950F But I need to find out if mine is FZKABTU... View Post

Why is my s8 model in Settings Info is SM-N950F ( which is a note  View Post

Charging pop up

Posted by Oct 3, 2019 2:38:29 AM in Other Smartphones

Everytime i connect or disconnect charger. I get this annoying pop up. No matter what im doing on my phone it sends me straight to home screen... View Post

Hello miss lady Sara, you have a very beautiful view of your phone, if you designed the wallp... View Post

Corporate Samsung Update Management

Posted by Feb 7, 2019 9:41:17 AM in Other Smartphones

Hi all, Wondering if anyone can help at all? I work an an IT department where we have a lot of Samsung smartphones (Xcover 3/4,... View Post

Hi Dave, Ya, I was getting your point it will make life a little bit easy so after reading ... View Post

Note 8 Notification Light didn't work well

Posted by Dec 2, 2017 6:23:42 PM in Other Smartphones

As we know in WhatsApp we can personalize a personal message and group message by its notification light colour. For my case, i set the... View Post

Hello, did you solved the problem? I have the same behavior on my Note 8... not only with wa ... View Post

S8+ very laggy after update 26th pf Sep 19 while scrolling

Posted by Sep 28, 2019 6:39:26 PM in Other Smartphones

Since the update I noticed RIGHT AWAY how laggy the phone became instantly after reboot. I was thinking its only because the phone has to boot... View Post

A person can decline an update and leave it pending. Try the following tip. Turn ... View Post

J6 Speaker Not Working

Posted by May 21, 2019 11:05:44 AM in Other Smartphones

Recently bought a refurbished Samsung J6 (SM-J600FN). Seems fine with the exception of one very big issue: my speaker will randomly cut out and... View Post

i really have same problem too  anyone can help me? to check my Samsung smartphone.. View Post

Bixby appears randomly when i plug headphones in

Posted by Sep 27, 2019 11:29:50 PM in Other Smartphones

Whenever i plug in my headphones bixby appears and goes extremely buggy, volume goes up and down, stops songs then skips them, pretty much... View Post