23-10-2019 12:37 PM in
Hello so today I encounted my dad's phones pin code not working. The pin-code was 100% right. After typing the code, the phone just goes back to the lock screen. I can't even close the phone.
23-10-2019 04:45 PM in
Please give the phone a soft reset.
Press and hold the (volume down + power) buttons until the phone restarts.
No data will be lost.
31-08-2021 07:16 PM in
Same! My Galaxy A51 just stopped recognising my pin today and I'm locked out. I know my pin is 100% right but Samsung says it's not. Now I can't access my phone at all or even turn it off. May be a bug? Wish i knew how to fix without factory reset that will loose all my stuff.
31-08-2021 07:48 PM in