17-05-2019 04:16 PM
Can anyone help with this? Whenever I charge my phone it lasts for less than 24 hours before I have to charge it again. This has been going on for about 2 weeks now. It has always been on 'power saving mode' .I have tried everthing that I can think of to fix the problem but nothing works. I have deleted aps, checked for soft ware updates bought a new battery and even reset my phone back to factory settings without any success. Any suggestions?
17-05-2019 07:00 PM
17-05-2019 08:50 PM
Thanks for your reply. I have tried a new battery. Suppose I will have to put up with it until I get a new phone later on.
18-05-2019 05:40 AM - last edited 18-05-2019 05:42 AM
What does the battery section in Device say ?
Please check if the network signal where you are has not declined because if so the phone will be working harder to maintain connection.
Can you put the phone in Safe Mode which disables your downloaded apps and leaves the stock ones working.
Then see if the performance improves.
If it does then one or more of your apps is causing this.
If not then have a Samsung Experience Store or Samsung Service Centre run a diagnostic test on it @Ange12
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
19-05-2019 10:06 AM
O.K thanks. Think I need a diagnostic test.