17-05-2019 06:15 PM
I have had my Galaxy Note 8 since around 17 months without any problems, but since last one month or so, the phone has started giving out a mysterious sound - as if you are making a gentle tap with your finger nail onto a hard plastic, or a bit like the crackling sound we used to hear on old radios. Just gives out one tap/crackling sound at a time (not a series of it). It happens about a dozen times in a day.
The sound occurs completely at random, so impossible to record it, I am afraid.
It happens even when the phone is in silent mode, with the media volume turned off completely.
It occurs mostly when I am using WhatsApp or Facebook, but it has occured a few times when using a web browser too - this could be purely coincidental, though.
I am worried. Could it be the battery that's starting to go bad?? Or some spooky software running in the background?! Please help.
18-05-2019 05:38 AM
I think the best course of action would be to visit a Samsung Experience Store or Samsung Service Centre and let them take a look at the phone for you @Leosam
It needs hands on.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
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