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Galaxy j7 pro

(Topic created on: 20-04-2024 06:06 PM)
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DEEZOZERO
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Device wont update? Msg is: device modified in an unauthorised way

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4 REPLIES 4
Piper123
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Sounds like you've rooted your device and thus it won't update.
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BandOfBrothers
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@DEEZOZERO 

Who supplied the phone originally  🤔 

Try factory resetting and or send feedback via the Samsung Members App. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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DEEZOZERO
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Thanks, what does rooted mean please?
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DEEZOZERO
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Hi, I done a data factory reset yet device still claims rooted, stopping device updating check due to msg about modified firmware ? So it seems I can't do Samsung biometrics due to rooted msg!?
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