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Original topic:

Can't save contacts on Galaxy M51

(Topic created on: 11/04/21 13:12)
ahsens
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I have a Galaxy M51 and I used Dual Messenger feature for WhatsApp for like a day maybe. After that, my Contacts app started crashing whenever I try to change the info for a contact or create a new contact. (It also messed up the names of the contacts) I deleted the app data, cache. I restarted the phone many times. I don't want to factory reset but I think I have to but before that, is there anything I can do? 

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OddPoppet
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Are both accounts trying to Sync to the same device? and are you using dual sims in the device? Ive not heard of the M model series before so I'll have to have a look into them before I suggest a solution......
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ahsens
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I did have dual sims on the device once for like a day. Basically in the same device I used WhatsApp for my main sim card, and I used the Dual Messenger feature for the second sim for a day and it completely messed up 😅 right now there isn't a second sim but keeps crashing. and btw, thank you for help 😊

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