Other Smartphones

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Health Together Challenges not opening

Posted by Jan 12, 2019 1:16:34 PM in Other Smartphones

My Challenges are not opening for the last few months. I can see the progress on the together screen but if I click on the challenge I get a... View Post

5ghz

Posted by Jan 1, 2019 9:26:47 PM in Other Smartphones

Does the samsung galaxy J6 support 5ghz? View Post

Thank you @bandofbrothers View Post

Bixby wake up set up problems

Posted by Sep 7, 2017 3:38:49 PM in Other Smartphones

Hi..ok ive set up bixby voice when i press button bixby hears me no problem and does all commands i ask. Ive tried setting up the bixby wake... View Post

Same problem as mine in my samsung note 9...cannot register my voice on set my..pls help me f... View Post

Samsung Galaxy a5 phone issue

Posted by Jan 10, 2019 4:39:56 PM in Other Smartphones

Hello please help I'm very worry about that thing. It's a Samsung Galaxy a5, when i calling someone or not but sometimes miss calls... View Post

no i mean when i click on that thing it will ask for open source folder and when i unlock seq... View Post

Samsung S8+ - Overheat warning when charging though device does not feel warm/hot

Posted by Jan 10, 2019 4:07:03 PM in Other Smartphones

Hi guys, I have a Samsung S8+ and it was working fine until yesterday when I tried to charge it. I got a warning to remove the charger... View Post

That's very strange, @Lle! It sounds as though an engineer needs to take a look. You can ... View Post

Galaxy S8+ ringtones wont play mp3 clips

Posted by Jan 9, 2019 12:09:27 PM in Other Smartphones

Since the phone came back from the Samsung Repair centre I can't get it to use the mp3 clips used for messages and other notifications, the... View Post

[S8] incoming number always unknown

Posted by Jan 2, 2019 11:16:22 AM in Other Smartphones

Hi samsung folks.. So i bought an s8 in australia and i went back home (France) But since i m here (in France) every incoming... View Post

Thanks for sharing @Ubiu! View Post

No mobile network

Posted by Jan 3, 2019 11:31:12 PM in Other Smartphones

I keep getting this every day with also the circle with a line through it at the top of my screen. Tried turning phone off and on... View Post

As a process of elimination can you try your sim card in another phone to rule out the sim ca... View Post

Samsung galaxy s7 edge maximum wifi speed on 2.4 Ghz

Posted by Sep 18, 2017 6:22:38 PM in Other Smartphones

Hi, does anyone know what is the max wifi link speed on 2.4 Ghz of the s7? Does it support 40 mhz channel on 2.4 Ghz? I have a N300 Router... View Post

not true . the phone works only 20 MHz. maybe it's a bug like Qualcomm View Post

S8+ wont Download Updates Manually

Posted by Jan 4, 2019 3:28:07 PM in Other Smartphones

When I select Download Updates Manually in settings nothing happens. With my old s6 edge+ it would always search for updates and date mark... View Post

Chris. I tried smart switch on my PC and it just says that my software is up to date. I guess... View Post

Oreo 8.1

Posted by Jun 8, 2018 12:33:10 PM in Other Smartphones

What has happened to 8.1? We were told April then May both gone and now history. Its already 8th June will android P be released before we... View Post

I've been told only certain regions will receive 8.1 but that everyone will receive pie.  View Post

Samsung health refuse to help and keep hanging up on me.

Posted by Jan 3, 2019 10:49:03 PM in Other Smartphones

For days now I have tried to contact Samsung health customer services using the number provided. Each and every time I am told that they... View Post

Have you made sure the software on your watch and your phone are up todate, @mrskatyoung.... View Post

Update this morning left me with neon notifications

Posted by Jan 8, 2019 1:51:59 PM in Other Smartphones

I performed a system update this morning. Now my notification panel is neon green and neon orange. I've checked all of my settings and... View Post

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Smart View not working Nokia 6

Posted by Jan 5, 2019 4:05:25 PM in Other Smartphones

I have NU7105 smart TV and Nokia 6 mobile phone i installated smasung smart view on my phone when try to connect the smart view say No TV found... View Post

Hi @Hanyhu. Did you follow the set up steps when launching the app on your phone ... View Post

Samsung J6 i an not receive text message

Posted by Jan 4, 2019 12:53:55 AM in Other Smartphones

Hi i have prpblem to receive text message! I just get my older number today but ftom i get my older number i can call send text..receive... View Post

Hi @Alex84xxx. Are you still having a problem with this or did you manage to get ... View Post

S7 camera audio playback in right earbud only

Posted by Dec 30, 2018 11:52:53 PM in Other Smartphones

Hi, I have quite a specific issue. On my samsung galaxy s7, I've noticed that when I record videos then watch them back while wearing... View Post

Great to hear you got it sorted, @jaffasma! Thanks for letting us know. View Post

Notifications Vibrate even when turned off - help!

Posted by Jan 8, 2019 7:31:40 AM in Other Smartphones

Hello, I have a Samsung Galaxy S8 (AT&T) running Android 8.0 and Samsung Experience 9.0. I noticed this happening a few updates ago and... View Post

Background noise but NO voice from headphones

Posted by Jan 8, 2019 6:43:47 AM in Other Smartphones

Galaxy S7 headphones plugged in through extention for ottorbox. Was working fine but now when I screw in the attachment I get a weird... View Post

Magnet damage to my Samsung galaxy s5 smart phone

Posted by Jul 30, 2017 7:24:45 PM in Other Smartphones

Hello, Can anyone tell me how to fix magnetic damage to my Samsung galaxy mobile phone. It was in the zip compartment of my handbag next to a... View Post

I work in a place with strong magnetic fields.I worked for 2 weeks and all was OK. NO damage ... View Post

Bixby Voice not working

Posted by Jul 19, 2017 6:07:12 PM in Other Smartphones

Can anyone tell me when the Bixby voice will be working in the U.K. View Post

Yeah I decided not to upgrade from my S8plus to the S9 or Note due to the terrible customer s... View Post

S9

Posted by Jan 7, 2019 12:45:06 PM in Other Smartphones

Need advice my Samsung S9 keeps opening notifications automatically when I'm doing something. ie I be typing a text message and if an email... View Post

Our pleasure, @paulLawrence. View Post

Samsung j3 and sky broadband

Posted by Jan 6, 2019 1:24:29 PM in Other Smartphones

Bought A J3 just before Xmas as a present. Wi-Fi works perfect at several other locations but at home it connects but will not download... View Post

Hi @DaveT82. Is the software on your phone up to date? Go to Apps > Settings > Ab... View Post

Cant pair up my fitbit with phone

Posted by Jan 5, 2019 1:14:43 AM in Other Smartphones

Tried to pair up my fitbit watch with phone on Bluetooth and it won't let me. It keeps saying check setting on my watch but you can't... View Post

Hi @Emma07. Which watch are you trying to connect to and is the software up to da... View Post

Smart Switch with Miscrosoft

Posted by Jan 7, 2019 4:41:50 PM in Other Smartphones

Just had a one hour discussion with the Tech Team specialising in Smart Switch as unable to Sync either Tablet of Smartphone with Smart Switch... View Post

S8+ EXYNOS PIE BETA

Posted by Jan 7, 2019 3:07:48 PM in Other Smartphones

why no release Android PIE beta on exynos? I want test on my phone View Post

I can not see anything inside the app. I have a s8 + ITV Exynos. can you have the beta f... View Post

J5 front flash

Posted by Jan 7, 2019 1:51:05 AM in Other Smartphones

Hello My j5(2016) front flash goes off randomly, not related to notifications as that option has always been disabled. I have only noticed it... View Post

Hello BandofBrothers Thanks for the suggestion. I'll try it out and let you know. I have al... View Post

A folder with photos has disappeared from my A5

Posted by Dec 11, 2018 7:51:00 PM in Other Smartphones

I have a Samsung A5 fully updated.Today, through my PC, linked to my A5 by the supplied cable, I was reordering my Folders in /My Files, in my... View Post

After a folder with photos has disappeared from your A5, first stop using your A5 in case of ... View Post

New Samsung Galaxy S8 blurry front camera

Posted by Jan 6, 2019 8:47:56 PM in Other Smartphones

Good evening! I got this phone for about 10 days, when i opened camera (front) in first day it was blurry and lagged. Bought this phone... View Post

Hi @Miks If this was my phone and the issue was happening so soon after purchase th... View Post

Image on note8 screen

Posted by Jan 4, 2019 6:07:48 PM in Other Smartphones

Hi any one know what this image is on the background of my note8 I have booted into safe mode but it's still there, anyone have any ideas? ... View Post

If you dial *#0*# into your telephone keypad and select Red, Green and Blue from the grey til... View Post

Two step verification options

Posted by Jan 4, 2019 7:48:29 AM in Other Smartphones

From what I can work out, if you want to use two-step verification to protect your Samsung account, there is only one option - getting a code... View Post