Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

White screen on camera

(Topic created on: 3 weeks ago)
108 Views
Zulumuppet
Apprentice
Options
On my camera in 1-3 zoom I have a white screen in video, photo, portrait etc, 0.5 and 3.1 upwards I can get a pic? Any ideas, I've done everything Samsung suggested nothing worked
0 Likes
9 REPLIES 9
GoanGeek
Samsung Members Star ★
Options
Clear the camera cache
0 Likes
Zulumuppet
Apprentice
Options
Done it made no difference
0 Likes
GoanGeek
Samsung Members Star ★
Options
Which phone?
0 Likes
Zulumuppet
Apprentice
Options
S21 fe 5g
0 Likes
GoanGeek
Samsung Members Star ★
Options
Did you receive the 6.1 may update?
0 Likes
Zulumuppet
Apprentice
Options
Yes I did
0 Likes
GoanGeek
Samsung Members Star ★
Options
Are all other apps in both stores up to date?
What about Google play update?

1. Try a simple phone restart.

2. You could try resetting the phones settings only.
0 Likes
Zulumuppet
Apprentice
Options
Everything up to date, tried a simple restart, tried in safe mode, not tried resetting phone settings
0 Likes
Zulumuppet
Apprentice
Options
If I reset phone settings will I lose anything? Ie saved passwords?
0 Likes