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Voicemail

(Topic created on: 17-03-2025 11:25 AM)
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Saskia28
Journeyman
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How do I adjust the number of rings before voicemail kicks in ?
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1 Solution


Accepted Solutions
Solution
johnz237
GrandMaster
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Open the Phone app > Keypad > Type **61*321**00# on your keypad. This code will allow you to set how long your phone rings before it goes to your voicemail > Replace 00 in the code with the number of seconds you want your phone to ring. 05, 10, 15, 20, 25, and 30 seconds.

Example- 30 seconds would be **61*321**30#

Normally this is down to provider and you normally need to contact them directly

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4 REPLIES 4
Solution
johnz237
GrandMaster
Options
Open the Phone app > Keypad > Type **61*321**00# on your keypad. This code will allow you to set how long your phone rings before it goes to your voicemail > Replace 00 in the code with the number of seconds you want your phone to ring. 05, 10, 15, 20, 25, and 30 seconds.

Example- 30 seconds would be **61*321**30#

Normally this is down to provider and you normally need to contact them directly
Saskia28
Journeyman
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Thanks v much. Next question is how on earth do I contact Samsung directly?! I have tried and tried ...
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johnz237
GrandMaster
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Youd need to contact your SIM provider directly for this, not Samsung

However- for what ever reason you need to contact samsung

Generic number
0333 000 0333

Email
shop.uk@email.support.samsung.com

Or
https://www.samsung.com/uk/support/contact/
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Saskia28
Journeyman
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Thanks v much. V helpful
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