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Unable to find the option of voLTE

(Topic created on: 12-03-2024 09:58 AM)
39946 Views
Nelson_
Journeyman
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Hello, I am unable to make or receive calls have moved towards voLTE, however this has caused my handset to be unable to take or make calls, but can receive data and messages. Thus i have tried to search to through the mobile network and it simply isn't there. But due to my research my model of s9 (G960U) should be compatible and have the option of voLTE here.

Screenshot_20240312-205518_Phone.jpg

85 REPLIES 85
HJ_E
Pioneer
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In later versions of Android the VoLTE toggle is no longer in the network settings.
You simply select 4G, and it will automatically use VoLTE for your calls.
You should still be able to see the VoLTE symbol on the top – right of your screen.
See this post >>  https://www.reddit.com/r/GalaxyS21FE/comments/15sf1ox/no_toggle_to_enable_or_disable_volte/ 

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Coreymac
First Poster
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This is all i get

Screenshot_20250107-211403_Call settings.jpg

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HJ_E
Pioneer
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That is strange. Are you able to make voice calls with the phone?

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Coreymac
First Poster
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No cannot receive or make calls only data calls ie: fb messenger/whatsapp and the like. And sms/mms

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HJ_E
Pioneer
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  • Is the phone Unlocked (not locked to a specific carrier) ?
  • Is it the International version (G955F) ?...  Frequency bands differ between models.
  • Does the Belong- carrier have this model enabled for VoLTE ?...  Borrow a Telstra sim from a friend to see if it works on the Telstra system.
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Coreymac
First Poster
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It was a telstra phone but reflashed the firmware with aus XSA csc.

My dad originally got the phone from telstra in 2018 locally

I had a telstra sim in it and was working fine but changed to belong because pf thier data limits.

I dont believe its listed by belong but they only 15 odd samsung phones listed which i thought was strange.

Does this info help

Screenshot_20250110-115545_Service mode RIL.jpg

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Coreymac
First Poster
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Screenshot_20250110-115718_Service mode RIL.jpg

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Coreymac
First Poster
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Screenshot_20250110-115832_Service mode RIL.jpg

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Coreymac
First Poster
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Screenshot_20250110-120337_DeviceKeystring.jpg

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Coreymac
First Poster
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Screenshot_20250110-120406_DeviceKeystring.jpg

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