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How do I delete Samsung Notes' synced data in Samsung Cloud?

(Topic created on: 10-03-2024 05:09 PM)
3851 Views
anissbenthami
Journeyman
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I've been having a lot of trouble deleting synced data from Samsung Notes in Samsung Cloud. I can't seem to get it to work, and it's getting frustrating. This is making me question the security of my data in Samsung products.WhatsApp Image 2024-03-10 at 16.45.39_08150792.jpg

6 REPLIES 6
Robin999
Samsung Members Star ★
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This was a reply from the developers when asked

" If the user wants to delete all the Samsung notes in the cloud, it is possible.

1. Enable "Sync with Samsung Cloud" on the settings of the Samsung Notes app.
2. Delete all the notes or move all the notes to the recycle bin.
3. Empty them from the recycle bin.

And then the deletion operations for the user's notes will be sent to the cloud and all the notes in the cloud also will be deleted."
anissbenthami
Journeyman
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I still need my notes and I don't want to delete them in the app. I want to delete them in the cloud only.

Robin999
Samsung Members Star ★
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Then move your notes from Samsung notes to somewhere else. Stop syncing with the cloud, then move your notes back. What's in the cloud is what's in Samsung Notes..no more, no less.
anissbenthami
Journeyman
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I can't move my notes without messing the folders structure up. This workaround doesn't fit me. I just want to do it the correct way no more no less.

Robin999
Samsung Members Star ★
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You've just posted how do i delete Samsung Notes synced data in Samsung Cloud! I've just told you how. It's up to you how you want to proceed. Good luck.
PartTimeGeek
First Poster
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This is utter nonsense.

I needed to use sync to the cloud exactly once for the purpose of moving from a Galaxy S9 to S10e and only needed to get the data copied over. After I turned off sync in both places, there should be a method for deleting the synced data that is up in the cloud.  

I am going to end up using your method, copying off the notes on the new device to some other application, but NOT having a way to remove your synced notes from the cloud, say, when you no longer have a phone that even uses the notes application and you want your personal data removed from the cloud, is frankly unacceptable..  I am told that you can use the Samsung "privacy" site and enter a request for having personal data removed from the cloud account, but I am not sure if that would apply to this situation.