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UK Phone usage restrictions

(Topic created on: 22-06-2022 09:15 PM)
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Dee_Tee
Explorer
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I contacted Samsung through the website and asked why I don't have the option of recording calls in my phone app settings (i need this desperatelyas i get a lot of false accusations from my ex wife saying i said something i didn't [hence why i try to text or email only, but this isn't always possible] it had at times even had to involve the police so i am desperatefor this software). Privacy legislation in England and Wales does not restrict usage of this software. Notice is required to the person on the call which i would do,  but that's the only issue.
This the reply I got...
"Thank you for waiting. Please allow me to explain that there is no available call recording feature on Samsung UK devices due to privacy and security. What we can suggest now is to send our developers a software feedback so that they can read this, and they can further include this feature in the next future updates. You can send feedback on our Samsung members app and rest assured that our developers will be able to see it."

Can anyone either help me by telling me if I can bypass this pointless restriction? Also will someone please explain to me how I can do what she said and leave feedback? 

Many thanks in advance.
Dee
20 REPLIES 20
jeff65267373
First Poster
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I've got a device manufactured in India but if you go to the UK the feature is still available because the device thinks I'm still in India as the feature doesn't check the ip or anything just where the phone was sold and manufactured
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