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The S21+ is a Windows 10 computer, how do i transfer files to/from it?

(Topic created on: 06-10-2022 08:44 PM)
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saltpeaky
First Poster
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Whenever I have connected an Android device to a computer using a USB cable, the Android device has popped up a menu asking if I want to charge the device or transfer files.

The only notification I get from the S21+ is that it's charging, and there's no file transfer option, nor does the S21+ appear in Windows Explorer. How can I get the option to transfer files to show when connecting the S21+ to a computer with a USB cable?

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JAMES4578
Samsung Members Star ★★
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HI @saltpeaky Ensure you have the latest version of Smart Switch on you computer as this includes the latest Drivers. https://www.samsung.com/uk/apps/smart-switch
It is also advisable to set a adefault via Developer Options? Developer Options-Default USB Configuration.
If Developer options are not set up Go to Settings-About Phone and tap Build Number 7 times. Will need to enter password ,Pin or Pattern at this point. See more details here: https://www.samsung.com/uk/support/mobile-devices/how-do-i-turn-on-the-developer-options-menu-on-my-....

Reboot after this step and try again.
Screenshot_20221006_212727_Settings.jpg

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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