TEMPORARY FIX FOR APP CRASHING ISSUE

[JamesCKelsall]

EDIT: If you have arrived at this thread from anywhere other than the one titled "PERMANENT FIX FOR APP CRASHES AVAILABLE", you should visit that thread by either going to my profile and to the most recent thread, or by going to this link: https://eu.community.samsung.com/t5/galaxy-s21-series/permanent-fix-for-app-crashes-available/td-p/3... (ignore the security warning, it is a safe link to a samsung members thread). That thread is being kept up-to-date on the permanent fix.

You should only proceed with the steps below if the permanent fix did not work for you.

ORIGINAL TEXT:

The issue seems to be linked to the android system webview - uninstall the updates to the app and affected apps should work properly.

EDIT: Follow @TanjaArt's advice in the accepted solution - after uninstalling the updates you should disable automatic updates for the app until a permanent fix is released.

Go here (open in play store) https://play.google.com/store/apps/details?id=com.google.android.webview, then press uninstall. After it has finished, press the menu button in the top-right corner, and make sure "enable auto-update" is unticked.

EDIT: A small number of people are reporting that they are unable to uninstall the updates due to the app appearing as disabled, but are still experiencing the problem. Unfortunately I am not aware of any solution to this problem, and if you are affected you may have to wait for Google/Samsung to issue an update.

EDIT: @Westielle has reported that uninstalling chrome (https://play.google.com/store/apps/details?id=com.android.chrome) works for those who are unable to uninstall webview.

If Google play displays an available update for these apps but the update is failing, you will not be able to uninstall the updates through Google play. Instead, you should follow the below instructions:

• Go to settings
• Press the search button and search for webview.
• Tap the "android system webview" option.
• Press the menu button
• Press uninstall updates

If there is no option to uninstall the webview updates:

• Return to the search screen
• Search for chrome
• Select chrome
• Press the menu button
• Press uninstall updates

[LeopardGirl]

Thank You, started last night with majority of my apps crashing... now they are working. 👍

[grassyknol]

You're a lifesaver! I spent an hour on the phone with 6 people from AT&T yesterday. They had no clue. This worked immediately. I'm grateful.

[defelilo]

no option to uninstall

[defelilo]

Well it wasn't resolved and my Note 20 still has no functioning email apps

[Luxxinterior]

I just updated webview and it fixed the issue.. I went to uninstall and saw it was waiting to update... thanks for pointing me in the right direction.

[defelilo]

my Gmail is back up, but WhatsApp is not connecting to my contacts. this upgrade is a nightmare

[JamesCKelsall]

The WhatsApp issue you are experiencing seems to be completely different to the effects of this bug, and is unlikely to be related.

[defelilo]

possible, however it has everything to do with last night's update, because yesterday was working fine

[Mjmj_]

 there are no options to uninstall chrome from app details.

[ZoeSM]

OK, followed and completed to this point. You advise this is a temporary fix, so what next? Some functions within Apps aren't working since I uninstalled.