22-03-2021
10:17 PM
- last edited
23-03-2021
12:14 PM
by
AntS
Hi,
Within the last few hours, some of my apps (including my bank app) have stopped working. Not all apps, only some - others continue to work perfectly.
I havent changed any individual permissions, my phone's software is up to date, and I'm running Norton 360, which didn't find any problems. I also ran Device Care and again, no issues found.
I've tried uninstalling a couple of the apps, then reinstalling them, but they still work launch, when I try to open them.
I've also tried turning the phone off, then back on.
Can anyone please suggest a solution for this problem?
Many thanks
Solved! Go to Solution.
22-03-2021 10:27 PM
23-03-2021 11:55 AM
Hey all,
Samsung is aware of this phenomenon which may appear on Galaxy devices due to a Google Webview issue, and this problem has already been resolved with the latest app update. We've also updated Chrome to version 89.0.4389.105. Update both apps by following these steps:
- Android System Webview : Settings > Apps > Search Webview > Tab Android System Webview > App details in store > Update
- Chrome: Settings > Apps > Chrome > App details in store > Update
* If the Update menu is not available, please tap the Enable button to enable the update.
Hope this helps!
Welcome to the Community!
22-03-2021 09:12 PM
22-03-2021 10:18 PM
22-03-2021 10:21 PM
22-03-2021 10:23 PM
22-03-2021 10:27 PM
22-03-2021 10:28 PM
22-03-2021 10:29 PM
22-03-2021 10:30 PM
22-03-2021 10:37 PM
Hi AdamLee / Hi HoneyBear
Thank you both for your help with this, it's fixed the problem.