Risolto: Certain Apps no longer working

Garrett 48 · ‎22-03-2021

Hi,

Within the last few hours, some of my apps (including my bank app) have stopped working. Not all apps, only some - others continue to work perfectly.

I havent changed any individual permissions, my phone's software is up to date, and I'm running Norton 360, which didn't find any problems. I also ran Device Care and again, no issues found.

I've tried uninstalling a couple of the apps, then reinstalling them, but they still work launch, when I try to open them.

I've also tried turning the phone off, then back on.

Can anyone please suggest a solution for this problem?

Many thanks

Yasmine · ‎22-03-2021

I see. Please go to settings > Apps > Show system apps > Android System Webview, click on this app and then, uninstall updates.

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DannyT · ‎23-03-2021

Hey all,

Samsung is aware of this phenomenon which may appear on Galaxy devices due to a Google Webview issue, and this problem has already been resolved with the latest app update. We've also updated Chrome to version 89.0.4389.105. Update both apps by following these steps:

- Android System Webview : Settings > Apps > Search Webview > Tab Android System Webview > App details in store > Update
- Chrome: Settings > Apps > Chrome > App details in store > Update
* If the Update menu is not available, please tap the Enable button to enable the update.

Hope this helps!

Welcome to the Community!

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caves · ‎22-03-2021

Email won't open since new update

adamlee · ‎22-03-2021

uninstall Android system webview updates.

19bug72 · ‎22-03-2021

just having the exact same problem but on S9.

woodmaster · ‎22-03-2021

same problem but on s8

Yasmine · ‎22-03-2021

I see. Please go to settings > Apps > Show system apps > Android System Webview, click on this app and then, uninstall updates.

Richardfifty · ‎22-03-2021

Same problem E mail apps mainly Galaxy A50 started today

19bug72 · ‎22-03-2021

thanks this seems to have worked for me. much appreciated. Do you know how/why this worked.

kooks4 · ‎22-03-2021

having the same issue on my S9Plus

Garrett 48 · ‎22-03-2021

Hi AdamLee / Hi HoneyBear

Thank you both for your help with this, it's fixed the problem.

Certain Apps no longer working

2 Soluzioni