TEMPORARY FIX FOR APP CRASHING ISSUE

[JamesCKelsall]

EDIT: If you have arrived at this thread from anywhere other than the one titled "PERMANENT FIX FOR APP CRASHES AVAILABLE", you should visit that thread by either going to my profile and to the most recent thread, or by going to this link: https://eu.community.samsung.com/t5/galaxy-s21-series/permanent-fix-for-app-crashes-available/td-p/3... (ignore the security warning, it is a safe link to a samsung members thread). That thread is being kept up-to-date on the permanent fix.

You should only proceed with the steps below if the permanent fix did not work for you.

ORIGINAL TEXT:

The issue seems to be linked to the android system webview - uninstall the updates to the app and affected apps should work properly.

EDIT: Follow @TanjaArt's advice in the accepted solution - after uninstalling the updates you should disable automatic updates for the app until a permanent fix is released.

Go here (open in play store) https://play.google.com/store/apps/details?id=com.google.android.webview, then press uninstall. After it has finished, press the menu button in the top-right corner, and make sure "enable auto-update" is unticked.

EDIT: A small number of people are reporting that they are unable to uninstall the updates due to the app appearing as disabled, but are still experiencing the problem. Unfortunately I am not aware of any solution to this problem, and if you are affected you may have to wait for Google/Samsung to issue an update.

EDIT: @Westielle has reported that uninstalling chrome (https://play.google.com/store/apps/details?id=com.android.chrome) works for those who are unable to uninstall webview.

If Google play displays an available update for these apps but the update is failing, you will not be able to uninstall the updates through Google play. Instead, you should follow the below instructions:

• Go to settings
• Press the search button and search for webview.
• Tap the "android system webview" option.
• Press the menu button
• Press uninstall updates

If there is no option to uninstall the webview updates:

• Return to the search screen
• Search for chrome
• Select chrome
• Press the menu button
• Press uninstall updates

[Elsiewhippet]

thank you so much, it worked for me.

[Mickierod1]

Still not working.

[keeks13]

thank you, worked for me, hopefully a permanent fix will be released 

[JamesCKelsall]

If you have been able to fix the issue by updating the two apps, that fix is permanent.

If you have fixed it by uninstalling updates, you should try the fix in the top section of the post (in bold), which is a permanent fix.

[JamesCKelsall]

Have you tried updating both apps, and did the updates succeed? If not, what errors did you receive.

If the issue still occurred after updating both apps, have you tried uninstalling the updates for them?

[ActiveCrypto]

It allows you to open website links right inside whichever application you are using without opening your default web browser

[emurillo24]

Hello, if my husband uninstalls webview, will his whole phone be reset? That is the only option he has.

[Members_q48M2K1]

Genius, this has solved it. I would have never worked that out. Thank you so much 🙌🏼

[Moeses]

I just pressed the uninstall button. it takes a few seconds. my phone didn't reset. it didn't even need restart.

[JamesCKelsall]

Uninstalling webview will not result in any data loss, it is quick, easy and entirely safe. That being said, updating it is the far better option, and should fix the problem permanently (uninstalling is only a temporary fix and may cause issues in the future) - details on how to update are here: https://eu.community.samsung.com/t5/galaxy-s21-series/permanent-fix-for-app-crashes-available/td-p/3...