12-01-2025 03:14 PM
I have 2 phones, A15 (mine), A54 registered on my Samsung account.
Yesterday I installed Smartthings Find on my PC, but now it has gone from my phone.
Previously when I clicked ‘Devices’ it said A15 + 1 other.
Clicking this then displayed thumbnail of both phones. If I clicked the A54 it gave me the option to locate that phone.
Now when I click devices it on lists mine (A15) but going into it diplays full details of both phones, but no option to locate.
I assume ‘Find@ has been deactivated somehow, but I don’t know how to get it back.
Any advice would be appreciated.
12-01-2025 03:21 PM
I personally use the Samsung Find App @lesley52 from the Playstore.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
12-01-2025 03:33 PM
@lesley52: As per the advice above by @BandOfBrothers, I would certainly recommend checking out the Samsung Find app, which acts as a standalone version of SmartThings Find. To find out more, please take a look at the link below.
12-01-2025 04:01 PM
@lesley52 the app looks like this.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
20-01-2025 06:37 AM
I installed it, but it still only shows my 1 phone, not the other registered one