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Sim card

(Topic created on: 06-10-2023 03:21 PM)
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melyxx
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So recently sim card is saying it is registering that rhere is one inside however it is also saying not connecting to network and not letting me get a signal what so ever I've tried my sim card in a different phone but it appears that it works then I've tried everything to figure out how to fix this what should I do

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AaronAJ
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@melyxx 

Check your device's user guide for the correct way to insert/remove your SIM.

Have you inserted the SIM correctly? Turn off your device. Take your SIM out, give the gold contacts a rub and put it back into this device. Do you have a case or cover on your device? If so, remove this and try again.
 
If you are still having issues, turn Flight mode on briefly by doing the following:
 
Settings > Connections > Flight mode > Tap the toggle to enable/disable this. Please note: if you are currently on a call, putting the device in flight mode will end the call. After a few seconds, turn flight mode off again.

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melyxx
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I've tried all of that I've checked everything it is still not working even the person trying to repair couldn't figure it out 

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AaronAJ
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@melyxx Who inspected your phone? Was this done via Samsung directly?


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melyxx
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Yes and it still wasn't fixed
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Gagamcg
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Did you get this fixed as I am having the same issue. I also sent it to Samsung and they said they found no issue.
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