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Server Error when trying to connect Samsung Account to Microsoft to OneDrive

(Topic created on: 19-03-2024 08:03 AM)
2537 Views
PeterWright
First Poster
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Hello everybody!

I just switched to a S21+ from my old S8 and currently customizing my "new" phone.

As a last step there's only left the Connection to Microsoft in "Suggestions".

The first time I tried to connect to OneDrive I got an error, then I tried it again later and almost got it, but because I forgot my Samsung Account Password at that time I wanted to reset it. Unfortunately when I went back to the "Account Connection" it stopped working and threw an error. Since then the error persists and I cannot connect with OneDrive.

The point where I get the error is at the screen "Connect your accounts" after pressing the "Accept" button.

The error message I receive is "Server error occurred. Try again later."

I already searched the web and the forums, but none of the solutions worked and I tried almost everything.

Hopefully there is a fix for this. Any ideas?

25 REPLIES 25
StudulikeUK
Journeyman
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I still have the server error I had on my s23 ultra last year now on my s23 ultra. The strange thing is as mentioned in an earlier post by JOVe when I log in directly with one drive it shows that I have had a connection with Samsung account and I also can access recent photos there but the phone still reports server error of I try to connect and the phone tells me I'm not connected to One drive.
Really starting to annoy me now as been going on since early last year.
I put a report in to Samsung but they just say it's a problem at Microsoft's end so contact them. Microsoft say not a problem their end. So who knows if we will ever get a fix.
Keadyeva
Apprentice
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I'm struggling with this error message and issue as well, did anyone get this sorted? 

Bjornherb
Student
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DID you find the sollution to this?! I have the exact same probelm with my Zfold 4

Bjornherb
Student
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Yes i solved this now, just go to SETTINGS, ACCOUNTS and BACKUP then manage accounts, Then find ur SAMSUNG account and log out of it. Then log back inn with the same email you use in Onedrive. Then it works

Keadyeva
Apprentice
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I got help from the support team and I had two different email addresses which caused an initial problem but I also had both Onedrive and Google Drive backup space so we deactivated my Onedrive synch and backups, didn't activate the Gallery synch with Samsung (still synching everything else without problems) and my gallery backups goes to Google Drive instead. 

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Umka
Apprentice
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I have same problem since s10. I had it on s20, s21, s22 and now s24. 

 

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GooberCyn
Journeyman
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Has anyone been able to resolve this issue or is the server error still unfixable as this is happening on my s24+ aswell
server error occurre
First Poster
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Hi Peter I have the same problem if you get  the solution tell me please

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snowfrill
Journeyman
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That hasn't solved it I have 2 samsung email addresses just for the syncing to onedrive as was told by samsung to also have the same email address as onedrive a few years ago, so got them to add my onedrive email address to my samsung account and it worked back then on my old phone but on my new phone a galaxy a34 5g it doesn't. I have signed out and signed back in but to no avail hope this is sorted as sick and tired of having to put usb into comp in order to download the pics n files onto comp, if I preview onedrive on comp it shows what I recently did photo wise but can't add them to a say a profile pic that belongs to me or send to show someone via email 

StudulikeUK
Journeyman
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It should say "and now on s24 Ultra" not s23.
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