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Server Error when trying to connect Samsung Account to Microsoft to OneDrive

(Topic created on: 20-10-2023 12:14 AM)
15254 Views
PeterWright
First Poster
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Hello everybody!

I just switched to a S21+ from my old S8 and currently customizing my "new" phone.

As a last step there's only left the Connection to Microsoft in "Suggestions".

The first time I tried to connect to OneDrive I got an error, then I tried it again later and almost got it, but because I forgot my Samsung Account Password at that time I wanted to reset it. Unfortunately when I went back to the "Account Connection" it stopped working and threw an error. Since then the error persists and I cannot connect with OneDrive.

The point where I get the error is at the screen "Connect your accounts" after pressing the "Accept" button.

The error message I receive is "Server error occurred. Try again later."

I already searched the web and the forums, but none of the solutions worked and I tried almost everything.

Hopefully there is a fix for this. Any ideas?

25 REPLIES 25
Wojty
First Poster
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I have been using two different email addresses and didn't realize it for months. 

Now I changed my Samsung Account (actually closed my account and created a new one with the same email address as on OneDrive) and now everything works as it should.

Probably there was no need to close my account, but I thought a "clean" start would be better.

So, problem solved for me.

Hope it helps

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Vic1Vic2Vic3
First Poster
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same issue with my S22 ultra, and now with my new S24 ultra.

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StudulikeUK
Journeyman
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Same now on my new S25 Ultra.
Clearly not getting fixed anytime soon.
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StudulikeUK
Journeyman
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Still the same error with s25 ultra as I had with s24 ultra and s24 Ultra.
Samsung and Microsoft don't acknowledge the problem.
This is getting stupid now.
Angiefraggle
First Poster
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My Samsung account is the same as my one drive so no fix for me.
Blackwolf8278
Journeyman
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Took me years to sort it out!!

One samsung account email and one MS onedrive email. 

Make sure your email is the same.

Synchronised success 🙌 ️ 

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