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Samsung s9 won't turn on

(Topic created on: 4 weeks ago)
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cjk_10_
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I've had this Samsung S9 for about 2 years. Before it stopped turning on, I dropped it from a high distance. It still worked but wouldn't charge. I tried both wired and wireless charging, but nothing worked. When the battery died, it wouldn't display anything unless it was plugged in, and even then, only a lightning symbol would appear. I tried putting it into recovery mode, but the screen would go black and then return to the lightning symbol

Any help would be appreciated 🙏 
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smiley
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Firstly the S9 phone was released in early 2018, so the design is actually some 6 years old. You may have owned for 2 years but it is unlikely it was brand new when you bought it. Was it a refurb phone or passed on from someone else ?

Be aware that for security and software this is out of date. Only 3 or 4 years of security would have been applicable from new. So be wary if using banking or other applications that require a secure phone.

IMPORTANT. If the phone was dropped and now will not power then I would be VERY CAUTIOUS about using it. If there is any damage to the electronics or battery then this could be a RISK to health and safety.

Personally I would consider this phone having done its lifetime, and look at getting a new phone.

I would also place it in a safe place outside of house, just in case any catastrophic failure were to occur. This might seem like an over reaction, but you can never be too safe with a phone that has suspected internal damage, and it is better to be safe than sorry.

If you decide to consider fixing it then take it to someone that knows. I would say the S9 and it's age would make it probably 'Beyond economic repair'.

Good luck
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BandOfBrothers
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You could try this @cjk_10_ 

https://www.hardreset.info/devices/samsung/samsung-galaxy-s9/ 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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