05-02-2021 07:21 PM
28-03-2022 03:21 PM
29-03-2022 07:54 AM
29-03-2022 06:03 PM
I made a call today for an 1hr 25 mins and no problems at all.... still early days but I think this is the solution. Thank you
29-03-2022 08:30 PM
Actually the solution should be found by Samsung, not by the customers. For me it would be a problem to use the Google Phone app instead, since I have all the blacklist blocked numbers in the default Samsung phone app. Thanks for the suggestion, by the way
29-03-2022 08:33 PM
Please keep us informed, if you solved the issue I will try to have a replacement phone. By the way, did you restore the previous backup in the new phone? Maybe the problem has gone because now you have not installed the apps that you had installed in the previous phone that could cause the problem. Thanks
29-03-2022 08:41 PM
29-03-2022 08:43 PM
I had the exact same problem which I had already mentioned in my previous comment. I tried talking to the network operator as well as Samsung... Both of them accused one another for the problem. At last, after finding no solution, I had to change my network operator. I reside in India, I was using Vodafone as my sim card. I had to port my Simcard to Jio. And then the problem was resolved. It's been 2 months already without any problem. I guess the problem is with few network providers and Samsung's link. Maybe their tech is not synced properly. But this is definitely Samsung's fault as my problem started after One UI 4.0 firmware update.
30-03-2022 04:07 AM
I have been using the Google phone app since I first got my phone, and I have definitely run into this issue while using that app. Then again, I haven't had this issue for a while, so I'd assumed Samsung had fixed something. Maybe it's actually the Google phone app that has a bug fixed in it and Samsung never got around to patching their own app.
30-03-2022 05:58 PM
I did the same with my S9... So, based on your experience, I think it's not a "restore" problem. Thanks
30-03-2022 06:01 PM
I tried to install the Google phone app while the problem was present (no reboot) and I set it as default phone app, but still no sound.