07-11-2023 08:33 PM
Hello
After the latest update in October, my personal S21+ appears to work perfectly in a browser and some apps but most apps will not load while connected to WiFi. This is the same regardless of Network/Router I am connected to. If I switch to using mobile data then everything works perfectly. This only happened after the update was installed last.
Things tried:
- Cleared full cache from Recovery menu
- Repaired apps from recovery menu
- Reset Router to factory
- Reset phone to factory
- checked for any newer updates that may patch the issue
I own a repair shop for phones/computers so have checked all other basics while trying to troubleshooting. My friend who is also an owner, has a S22 and this also incurred a similar issue that required a replacement motherboard from Samsung under warranty. My own S21 will not be covered under warranty i dont think.
Has anyone else had this issue that has resolved it? Would Samsung take any ownership of it if there are a number of these same issues accumulating?
Thanks!